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Responsible Gaming Your Well-Being Comes First

At me88, we believe gaming should be enjoyable, safe, and always within your control. We provide the tools and resources you need to play responsibly.

Our Commitment

me88 is dedicated to promoting responsible gaming practices across our platform. We understand that while the vast majority of our players enjoy gaming as a form of entertainment, some individuals may experience difficulties. We take this responsibility seriously and have implemented measures to help protect our players.

We are committed to providing a safe environment, preventing underage access, and offering support to anyone who may need it. Responsible gaming is not just a policy at me88 — it is a core part of how we operate.

Recognise the Signs

Problem gaming can develop gradually. It is important to be honest with yourself about your gaming habits. You may want to seek help if you:

  • Spend more money or time on gaming than you can afford
  • Find it difficult to stop playing or take breaks
  • Neglect work, studies, family, or personal responsibilities due to gaming
  • Borrow money or sell possessions to fund gaming activity
  • Feel anxious, irritable, or restless when not gaming
  • Chase losses by increasing your bets or playing longer sessions
  • Lie to family or friends about how much time or money you spend gaming
  • Use gaming as an escape from stress, depression, or other problems

If any of these signs apply to you, we encourage you to use the tools below or reach out to a professional support organisation.

Self-Assessment

Ask yourself the following questions honestly. If you answer "yes" to one or more, it may be time to reconsider your gaming habits:

  • Have you ever missed work or important events because of gaming?
  • Has gaming ever caused problems in your relationships?
  • Have you ever felt guilty about how you game or what happens when you game?
  • Have you ever gamed to escape worry, boredom, or sadness?
  • After losing, do you feel you need to return as soon as possible to win back your losses?
  • Have you ever lied about how much money or time you spend gaming?

Being honest with yourself is the first step. There is no shame in seeking support — it is a sign of strength.

Tools Available to You

me88 provides several tools to help you manage your gaming activity:

Deposit Limits

Set daily, weekly, or monthly deposit limits on your account. Once a limit is reached, no further deposits can be made until the next period. Limits can be decreased at any time with immediate effect. Increases require a cooling-off period before taking effect.

Session Time Limits

Set reminders or hard limits on how long you can play in a single session. You will receive a notification when your chosen time limit is approaching, helping you stay aware of how long you have been playing.

Loss Limits

Define a maximum loss amount for a given period. Once the limit is reached, you will be unable to place further bets until the period resets.

Self-Exclusion

If you feel you need a break from gaming, you can self-exclude your account for a defined period (e.g., 6 months, 1 year) or permanently. During a self-exclusion period, you will not be able to log in, deposit, or place any bets. To request self-exclusion, contact our customer support team.

Reality Checks

Enable periodic pop-up reminders that display your session duration and net win/loss. These reminders help you make informed decisions about whether to continue playing.

Protecting Minors

me88 strictly prohibits access by anyone under the legal gaming age. We employ verification measures during the registration process to confirm that all players meet the minimum age requirement.

We encourage parents and guardians to take additional steps to prevent minors from accessing gaming websites:

  • Do not leave your me88 account logged in on devices accessible to minors
  • Use parental control software to restrict access to gaming websites
  • Educate young people about the risks associated with online gaming
  • Keep your account credentials private and never share them

Where to Get Help

If you or someone you know is struggling with problem gaming, professional help is available. The following organisations provide free, confidential support:

  • Gamblers Anonymous: www.gamblersanonymous.org — International peer support group with local chapters worldwide
  • GamCare: www.gamcare.org.uk — Information, advice, and support for anyone affected by problem gambling
  • National Problem Gambling Helpline: [INSERT LOCAL HELPLINE] — Confidential telephone support available in your region
  • Local Support Services: [INSERT LOCAL HELPLINE] — Contact your local responsible gaming authority for region-specific assistance

You can also contact our customer support team at any time if you need help accessing our responsible gaming tools or wish to discuss your options. We are here to help.